LEARNING PATH

ServiceNow Certified System Administrator (CSA)

Read, apply and practise at your own pace. Completed steps track your work; they do not certify exam readiness.

See the programme below. Reading materials and progress tracking are included with Preparation and Support. View offers

STEP 1 · 45 min

Platform overview and navigation

Distinguish mechanisms and explain cases without memorizing answer positions.

Included in preparation

STEP 2 · 45 min

Instance configuration

Distinguish mechanisms and explain cases without memorizing answer positions.

Included in preparation

STEP 3 · 90 min

Configuring applications for collaboration

Distinguish mechanisms and explain cases without memorizing answer positions.

Included in preparation

STEP 4 · 90 min

Self service and automation

Distinguish mechanisms and explain cases without memorizing answer positions.

Included in preparation

STEP 5 · 90 min

Database management and platform security

Distinguish mechanisms and explain cases without memorizing answer positions.

Included in preparation

STEP 6 · 90 min

Data migration and integration

Distinguish mechanisms and explain cases without memorizing answer positions.

Included in preparation